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What should I do if I have lost my Pass?
In case of loss of the digital Season Pass, it is the Beneficiary's responsibility to:
- Inform Parc Astérix
- Reproduce the confirmation email of their initial order
- Reprint it or download it again to their smartphone.
In case of loss or theft of a physical Season Pass card, the Beneficiary can obtain a new Season Pass:
- By paying the amount of fifteen euros (€15)
- By presenting an official loss or theft declaration issued by the relevant authorities.
The stolen or lost physical Season Pass will be deactivated.
Find all the conditions in Article 4 of our Season Pass Terms and Conditions: https://www.parcasterix.fr/en/season-pass-terms-of-use
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