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What should I do if I have lost my Pass?

In case of loss of the digital Season Pass, it is the Beneficiary's responsibility to:

  1. Inform Parc Astérix
  2. Reproduce the confirmation email of their initial order
  3. Reprint it or download it again to their smartphone.


In case of loss or theft of a physical Season Pass card, the Beneficiary can obtain a new Season Pass:

  1. By paying the amount of fifteen euros (€15)
  2. By presenting an official loss or theft declaration issued by the relevant authorities.

The stolen or lost physical Season Pass will be deactivated.


Find all the conditions in Article 4 of our Season Pass Terms and Conditions: https://www.parcasterix.fr/en/season-pass-terms-of-use

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