Filotomatix - the skip-the-queue service

FILOTOMATIX is a new paid service.

Depending on the package you choose, you’ll have access to priority queue-skipping services or reduced wait times at eligible attractions. Pricing and package descriptions are available in the table above. 

The virtual queue replaces the physical queue. Using your smartphone, you can reserve a spot in the virtual queue without having to wait in line in person, allowing you to make the most of your time and enjoy the park even more. 

The purchase of a FILOTOMATIX is limited to visitors who hold a Parc Astérix admission ticket that is valid on the date the FILOTOMATIX is used. 
 

FILOTOMATIX is available:

• In advance on our website by selecting the specific date you plan to use the FILOTOMATIX at the time of purchase, or by contacting our Customer Service Centre by calling +33 (0)9 86 86 86 87 (cost of a local call).
• On the day of your visit, subject to availability of FILOTOMATIX that day, accessible via the “Parc Astérix” mobile app, which can be downloaded for free from major app stores.

The number of FILOTOMATIX passes available each day is limited. One FILOTOMATIX is valid for one person only. 

You must have: a mobile device, an internet connection or Wi-Fi connection, and a valid email address. 

For visitors who purchased a FILOTOMATIX during the presale: You will receive an activation email no later than the day before your visit. Please access your FILOTOMATIX on the day of your visit by clicking on the link provided.

For visitors who wish to purchase a FILOTOMATIX on the day of their visit: You will need to create a “FILOTOMATIX” account on the filotomatix.parcasterix.fr website using a valid email address. 

Group reservations allow you to book the same time slot for attractions for all members of your group. 
 

To take advantage of the group service, you must select the same FILOTOMATIX package (otherwise, the assigned wait times may differ, and you may not be able to access the attractions together).

There are two ways to make a group reservation:

• Through your FILOTOMATIX account if you are the purchaser for all group members
• Through the “Share My Filotomatix” option on the Parc Astérix app, which allows you to combine multiple individual accounts. 

Virtual queue reservations can only be made on the day your Filotomatix is valid, during the park’s opening hours. Advance reservations are not available.

After activating your FILOTOMATIX, you can reserve a time slot in the virtual queue for one of the eligible attractions offered on the day of your visit. 

Yes—once your virtual reservation has been scanned and you enter the attraction’s waiting area, you’ll join a short line and wait for 10 to 15 minutes before entering the attraction.

For more information, please review the FILOTOMATIX Terms of Service.